PrestaShop
Abandoned cart and order created, paid and shipped for PrestaShop 1.7 and 8. PrestaShop has no webhooks: we read the store every few minutes.
Connect
- PrestaShop › Advanced parameters › Webservice: enable the webservice and Add new key.
- GET permission on:
orders,carts,addresses,countries,currencies. - In the portal: Integrations › PrestaShop: store address and the key (32 characters). The store must be on a public (https) address.
On the store page set its time zone (International › Localization): webservice dates are in store time.
| In the store | Event |
|---|---|
| New order | Order created |
| State Payment accepted (2), Remote payment accepted (11) or later | Order paid |
| State Shipped (4) / Delivered (5) | Order shipped (with the order's tracking number) |
| Cart without an order N minutes after its last change | Abandoned cart (link: the store's cart page) |
Messages
Portal › Integrations › the store: turn each event on and write its text (it starts in your language). Variables:
{first_name} {store} {order_number} {total} {currency} {items}
{cart_url} {tracking_url} {tracking_number} {carrier}. Links become tracked short links.
- Abandoned cart: N minutes (15–2880, default 60) after the cart last changed, if no order was placed. Marketing: your quiet hours and frequency caps apply.
- Order created / paid / shipped: transactional, once per order (even when the store repeats the notice or the order changes several times).
- Blacklisted and opted-out numbers never get SMS. Test mode: simulated SMS, never charged.
Polling
We read the orders and carts changed since the last read every 5 minutes (choose 5, 10, 15, 30 or 60). A failed read is retried over the same window: nothing is lost or sent twice. Only changes after you connected the store are read: older orders never get an SMS. We keep only what the SMS needs (phone, first name, total, cart link); every event is logged on the store page.
Test connection reads the store with the saved credentials and sends nothing. Disconnect deletes the credentials.